CRM ROLL OUT MANAGER LEAD

Tefal, T-Fal, Krups, Lagostina, Rowenta, Moulinex, SUPOR, WMF, Arno, Emsa, All-Clad… These brands are part of the daily life of millions of consumers in more than 150 countries. With 34,000 employees and over €7,4 b sales annually, Groupe SEB is the leading worldwide manufacturer of small domestic appliances and cookware thanks to the strength of its brands, its drive for innovation, its international growth, and its vision for the future.

Groupe SEB commits to have a socially equitable policy (diversity and inclusion, quality work environment, health / safety, etc.) while developing actions with a positive impact on society and the environment (circular economy, fight against climate change, community engagement…)

Groupe Seb is pursuing its marketing transformation with a view to provide each consumer with the best, personalized brand and product experience all along the buying and usage journey. CRM is playing a key role in this transformation plan as it is the backbone of global user journey management with a view to connect personally with users, engage them in their relationships with products and brands, grow significantly they lifetime value through adapted cross sell and up sell, contribute to convert them into ambassadors of our products and brands towards their peers, collect massively data to enrich consumer knowledge. 

We are looking for a CRM Roll Out manager Lead to join our Media and Digital Marketing team (MDM), based in Ecully (Lyon).

In this role, you will lead CRM program roll out in your region (EMEA) and coordinate CRM program implementations across the globe.