D2C CUSTOMER SERVICE SPECIALIST
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PROFILE:
- 1-3 years’ of experience in customer service and financial reconciliation; within e-commerce and/or direct to consumer industry
- Ability to process high volume work load within deadlines
- Strong time management, attention to detail, and problem solving skills
- Ability to analyze information
- Effective verbal and written communication with exceptional Customer Service skills
- Experience in dispute resolution preferred
- Proficient in MS Outlook and Excel
- Knowledge of Magento Platform & SAP is a plus.
Groupe SEB is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see OFCCP Equal Employment Opportunity Posters
- If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HRUSA@groupeseb.com
- Groupe SEB invites any applicant and/or employee to review the Company’s written Affirmative Action Plan. This plan is available for inspection upon request by contacting HRUSA@groupeseb.com